Your privacy is important to us. This Privacy Policy explains how Binojo collects, uses, and protects your personal information when you use our platform.
1. Information We Collect
Information You Provide
- Account Information: Email address, username, password
- Profile Information: Display name, profile picture (optional)
- Payment Information: Mobile money number, transaction details (we do not store full payment credentials)
- Communications: Messages you send to our support team
Information Collected Automatically
- Usage Data: Games played, match history, win/loss records
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, pages viewed
2. How We Use Your Information
We use your information to:
- Provide and maintain our platform
- Process transactions and manage your wallet
- Match you with opponents for competitions
- Verify your identity for withdrawals
- Prevent fraud and ensure fair play
- Send important updates about your account
- Improve our services and user experience
- Respond to your inquiries and support requests
3. Information Sharing
We do not sell your personal information. We may share information with:
- Payment Processors: To process deposits and withdrawals (M-Pesa, Airtel Money, PayPal)
- Service Providers: Who help us operate the platform (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
Public Information: Your username and game statistics may be visible to other players on leaderboards and match histories.
4. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security assessments
- Limited access to personal data by staff
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting support.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account
- Opt out of marketing communications
- Export your data
7. Cookies
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings.
8. Children's Privacy
Binojo is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a minor, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.
10. Contact Us
For privacy-related questions or requests, contact us at privacy@binojo.com